The Core Idea
At Voxworks, we’re building AI voice software tailored to the real-world needs of Australian businesses.
We use cutting-edge AI models in our platform and adapt it for real-world use by Australian businesses. We work with Australian businesses to solve local problems of the kind that global AI labs don’t have the time for.
In Australia, we deal with high labour costs, strict compliance laws and customers spread across huge distances. These challenges demand specific solutions that offshore AI tools don't consider.
Where possible, we work with local partners to deliver the best possible voice services that work seamlessly within the Australian market.
Built for Australia
Before we started building Voxworks we tested nearly every AI voice platform and found that none of them really catered for the needs of Australian business. The AI voice tech available was still quite raw and too complicated to get working smoothly. We could see the potential in how powerful it was but the implementation was clunky. A lot of early tools feel like experiments, not business software. And none of them really work for the Australian environment.
Why? Because the major AI players aren’t focused here. Their systems are trained on US data, designed for US laws, and run on US servers. That means they sound American, don’t understand Aussie slang, and come with noticeable lag in real-time voice conversations.
We knew we could do better by building something truly local from the ground up.
AI Voice That Feels Like Home
We’ve engineered Voxworks to run right here in Australia, with computing infrastructure that puts our AI models as close to your customers as possible. That means minimal call lag and more natural back-and-forth.
We’ve also trained our transcription models on real Australian accents and slang. Our voice synthesis can speak with an Aussie accent that actually sounds Australian.
These small tweaks make a huge difference in real-world performance and result in an overall better experience for both customers having AI conversations as well as business using our tools.
Making AI Voice Accessible (Finally)
In recent years, Australian businesses have been paying hundreds of thousands of dollars to set up a custom voice AI implementation to automate part of their call operations. The developers charging these outrageous fees were simply "wrapping" an offshore AI voice service, often using their no-code platforms to build simple agents and connecting a phone number.
Voxworks changes that. We’ve built a platform that gives everyday businesses the ability to create, customise, and run AI voice agents with zero upfront cost and without needing any technical knowledge in software development or AI.
For any Australian business that wants to automate inbound calls, qualify leads in bulk, handle after-hours inquiries, we make it all possible and support you with a local crew.