Our Technology

Our platform and service offering is built upon two simple foundations.

First, unlike other companies wrapping over top of US-based AI voice APIs, we built our own backbone AI voice engine infrastructure that orchestrates the complex dance of running several AI models to simulate a real human conversation dynamics. This tooling give us complete control over what our AI voice agents say, how they sound and ultimately how realistic they are.

Second, we bolted our voice engine to a modern, intuitive UI that gives users full flexibility to design authentic conversations within their guardrails, with proper context, and to manage the results of thousands of customer calls to meet their business objectives. Owning our own AI voice infrastructure gives us ultimate flexibility to design digital experiences that make handling AI voice agents super easy.

The result is an automated system that sounds human, handles phone calls that were previously missed, outsourced or late, fully controlled by our self-service app.

Why We Built This

We started Voxworks because Australia deserves its own AI telecom platform that is purpose-built for the local market.

We provide a world-class AI voice service designed for Australia's telecom and regulatory environment, with local support and compliance.

More importantly, due to the extensive finetuning and testing of our platform within the Australian environment, we find Voxworks' voice conversations are more natural sounding than anything else on the market. Because when it comes to using AI voice in the real world, "close enough" simply won't cut it.

Who We Are

We're a small team based in Sydney, with backgrounds in engineering, finance and software development. We care about beautiful digital design, high performance automated systems, no-compromise security standards, and pushing the limits of what AI can do in real-world business environments.

We're not a big corporate. We move fast, listen to our users, and launch new features every week.