Stop losing commission to missed calls. Voxworks acts as your digital sales associate, qualifying portal enquiries from REA and Domain in under 60 seconds. Spend your time closing listings, not chasing voicemails.
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Answer every call. Qualify every enquiry. Book viewings and manage buyer feedback. Automatically, 24/7. Voxworks turns missed calls into leads, appointments and better intel.
Instantly call back leads from Realestate.com.au, Domain and Instagram forms to qualify intent, budget, timeframe, finance status and more.
Bulk inspection reminders and auction confirmations with live confirmation and voicemail auto-retry to reduce no-shows.
Call every open home attendee inside 10 minutes for immediate feedback, "hot/warm/cold" scoring, next steps, private appointments.
Personalised outbound market update calls that gather buyer/seller intent.
Auction and campaign check-ins, reserve updates, contract requests.
Our Australia-optimised voice engine + local hosting keeps latency to a minimum, so the conversation flows naturally.
Listen to our AI receptionist qualify an inbound property lead, book an inspection, and follow up after the open home.
Talk to the Voxworks Real Estate AI receptionist about available listings or book a property inspection.
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One-click native integrations with Reapit (Agentbox), Rex, MRI Vault, and more. Designed to fetch campaign or contact info for call context, and repopulate important intel into your CRM.
Agentbox
Real Estate CRM
Rex
Real Estate CRM
MRI Vault
Real Estate CRM
Domain
Lead Source
realestate.com.au
Lead Source
HubSpot
CRM
Attio
CRM
Cal.com
Scheduling
Calendly
Scheduling
Outlook
Gmail
MYOB
Accounting
Monday
Project Management
Voxworks Automations are able to extract and transform data for use by the Voice Agent in a live call and repopulate your systems with the results. The platform offers custom secure webhook endpoints for sending automated triggers and data into the Voice Agent.
Less time spent handling routine calls
Higher inspection attendance
Faster lead response
Cleaner pipelines with consistent qualification data
More appointments booked with less admin
For inbound enquiry coverage beyond campaign calls, compare the full virtual receptionist page for Australian businesses.
See how a Sydney team connected Rex, intelligent redials, buyer qualification and Google Calendar booking in one outbound workflow.
Voxworks is designed to help your business stay compliant with Australia's broad regulatory regime as applies to AI calling.
Consent-first outbound, opt-out lists, auto DNCR screening, caller ID controls.
Call scripts auto-reviewed for telemarketing compliance and Australian Consumer Law.
Call recordings and transcripts stored on Australian servers.
AI calling is 100% orchestrated within Australia.
Voxworks is ISO 27001 certified for information security management.
Real estate is a phone-first industry. Buyer enquiries, inspection bookings, tenant applications and vendor updates all start with a call. The problem is when calls arrive while real estate agents are at appraisals, open homes or auctions.
Industry research consistently shows how expensive an unanswered phone is: BIA/Kelsey found that around 62% of calls to small businesses go unanswered, and Forbes-cited research suggests roughly 80% of callers who reach voicemail simply hang up without leaving a message. In real estate, a buyer who can't get through about a listing rings the next agency on the portal.
For a sales team, one missed vendor enquiry can be a lost listing worth tens of thousands of dollars in commission. An AI answering service removes that leak entirely: every call is answered within seconds, 24/7, including weekends and auction days when call volume peaks.
Voxworks is not a message-taking service. On every call it can identify whether the caller is a buyer, seller, tenant or landlord, answer questions about listings and inspection times, capture qualification details such as budget, timeframe, pre-approval status and current situation, and book inspections or appraisal appointments straight into your calendar.
After the call, your team receives a structured summary with a full transcript and tags, automated SMS summary, sync to property CRMs including Rex, Agentbox, MRI and PropertyMe. Urgent calls, like a vendor ready to sign or a maintenance emergency, are warm-transferred to the right person with the context already attached.
A full-time receptionist in Australia only covers one phone line during business hours, but multiple calls can arrive at once and some arrive on weekends or auction days. Voxworks integrates seamlessly with your phone system so you can keep the same number and divert it to Voxworks when you're busy. Most agencies run it as a complement to their team: the AI catches overflow, after-hours and weekend calls, while staff focus on the conversations that need a human.
Voxworks is Australian-built and Australian-hosted. Caller data stays onshore, calls are handled in natural Australian voices, and the platform operates in line with the Privacy Act, the Telecommunications Act and Do Not Call Register rules to remain compliant with Australian law. Latency is optimised for local calls, so conversations flow naturally.
FAQs
Voxworks integrates seamlessly with popular real estate CRMs including Rex, Agentbox, VaultRE, and Console. Call summaries, lead scores, and appointment bookings sync automatically. We also support custom integrations via our API. The key point is that your data stays in your CRM, and our AI simply acts as the "operator" for your database.
Yes. Voxworks can manage conversations across your entire listing portfolio. The AI has access to property details, pricing, and availability, and can switch between properties during a single call based on buyer interest.
Voxworks can initiate calls within 60 seconds of a lead hitting your CRM. Instant response dramatically increases contact rates compared to manual follow-up, which typically happens hours or even days later.
Voxworks can warm-transfer callers to your sales team in real-time. The agent receives a brief summary of the conversation before taking over, ensuring a seamless handoff with full context.
Voxworks is built with Australian Privacy Principles in mind. All data is stored in secure Australian-based servers (AWS Sydney region), calls are recorded with appropriate consent, and we comply with the Privacy Act and SPAM Act requirements.
Yes. You can choose from multiple Australian voice options and fully customise scripts to match your agency's tone and brand guidelines. Our team can help you create scripts that represent your agency perfectly.
Yes. Beyond answering inbound enquiries, Voxworks runs outbound campaigns: open-home and auction reminders, post-inspection follow-ups within hours of the event, and market-update calls that surface buyer and seller intent across your database. Campaigns are run on a consent basis and screened against the Do Not Call Register, and every conversation lands back in your CRM with a summary and tags.
Message-taking bureaus typically charge $2–$3 per call and can only jot down a name and number. Voxworks actually works the call: it qualifies the buyer, answers listing questions and books the inspection on the spot. With a 14-day free trial, plans from $49 a month and no setup costs, most agencies pay less than a bureau while converting more enquiries.
Most agencies are live in an afternoon. You choose a voice and greeting, load your listings and agency details into the knowledge base, connect your calendar and CRM, then divert your line. There's no hardware to install, and you can refine scripts and handoff rules at any time once calls start flowing.
No. You keep the number on your signboards and portal listings. Set a full divert so Voxworks answers everything, or an overflow divert so it only picks up when reception is busy or the office is closed. Either way, callers dial the same number they always have.
Yes. Saturday mornings around open homes and auction days generate bursts of simultaneous enquiries that one receptionist physically can't take. Voxworks handles concurrent calls, so every buyer gets answered immediately rather than hitting voicemail — and each conversation still ends with a structured summary synced to your CRM.
The voice is a natural Australian one with low latency, so conversations flow like a normal reception call. Voxworks doesn't pretend to be human, though — if a buyer or vendor asks, it identifies itself honestly as your agency's AI assistant and offers a transfer to an agent whenever that's preferred.
Learn more about how Real Estate agents are using AI calling to enhance property sales campaigns.
