AI Calling & Virtual Receptionist for Australian Real Estate Agencies.

Voxworks integrates seamlessly with popular real estate CRMs including Rex, Agentbox, VaultRE, and Console. Call summaries, lead scores, and appointment bookings sync automatically. We also support custom integrations via our API. The key point is that your data stays in your CRM, and our AI simply acts as the "operator" for your database.

Yes. Voxworks can manage conversations across your entire listing portfolio. The AI has access to property details, pricing, and availability, and can switch between properties during a single call based on buyer interest.

Voxworks can initiate calls within 60 seconds of a lead hitting your CRM. Instant response dramatically increases contact rates compared to manual follow-up, which typically happens hours or even days later.

Voxworks can warm-transfer callers to your sales team in real-time. The agent receives a brief summary of the conversation before taking over, ensuring a seamless handoff with full context.

Voxworks is built with Australian Privacy Principles in mind. All data is stored in secure Australian-based servers (AWS Sydney region), calls are recorded with appropriate consent, and we comply with the Privacy Act and SPAM Act requirements.

Yes. You can choose from multiple Australian voice options and fully customise scripts to match your agency's tone and brand guidelines. Our team can help you create scripts that represent your agency perfectly.

Yes. Beyond answering inbound enquiries, Voxworks runs outbound campaigns: open-home and auction reminders, post-inspection follow-ups within hours of the event, and market-update calls that surface buyer and seller intent across your database. Campaigns are run on a consent basis and screened against the Do Not Call Register, and every conversation lands back in your CRM with a summary and tags.

Message-taking bureaus typically charge $2–$3 per call and can only jot down a name and number. Voxworks actually works the call: it qualifies the buyer, answers listing questions and books the inspection on the spot. With a 14-day free trial, plans from $49 a month and no setup costs, most agencies pay less than a bureau while converting more enquiries.

Most agencies are live in an afternoon. You choose a voice and greeting, load your listings and agency details into the knowledge base, connect your calendar and CRM, then divert your line. There's no hardware to install, and you can refine scripts and handoff rules at any time once calls start flowing.

No. You keep the number on your signboards and portal listings. Set a full divert so Voxworks answers everything, or an overflow divert so it only picks up when reception is busy or the office is closed. Either way, callers dial the same number they always have.

Yes. Saturday mornings around open homes and auction days generate bursts of simultaneous enquiries that one receptionist physically can't take. Voxworks handles concurrent calls, so every buyer gets answered immediately rather than hitting voicemail — and each conversation still ends with a structured summary synced to your CRM.

The voice is a natural Australian one with low latency, so conversations flow like a normal reception call. Voxworks doesn't pretend to be human, though — if a buyer or vendor asks, it identifies itself honestly as your agency's AI assistant and offers a transfer to an agent whenever that's preferred.