VOX Logo
  • Pricing
  • Contact
Log InSign Up
Voxworks Logo

Australian AI Voice Infrastructure

ISO 27001 CertifiedNVIDIA Inception Program

© Copyright 2026 Voxworks® (ABN 14 691 875 153). All Rights Reserved.

Solutions

  • Virtual Receptionist
  • AI Voicemail
  • Answering Services
  • AI Cold Calling

Industries

  • Real Estate
  • Property Management
  • Car Dealerships
  • Trades
  • Medical
  • Dental
  • Legal
  • Insurance
  • Financial Services

Company

  • About Us
  • Our Technology
  • Careers
  • Voice Talent
  • Contact

Resources

  • Documentation
  • 2026 State of AI Voice
  • ROI Calculator
  • Blog
  • FAQs

Legal

  • Terms of Service
  • Privacy Policy
  • Cookie Policy

Cookie Policy

How we use cookies and similar technologies

Last updated: 20 June 2026

This Cookie Policy explains how Voxworks Technologies Pty Ltd (Voxworks, we, us, or our) uses cookies and similar technologies on our websites, applications, and online services.

This policy should be read together with our Privacy Policy, which explains how we collect, use, disclose, and protect personal information.


What Cookies Are

Cookies are small text files placed on your device when you visit a website or use an online service. They help websites remember information about your visit, such as your preferences, session state, and how you interact with pages.

We may also use similar technologies, including pixels, tags, local storage, software development kits, and server logs. In this policy, we refer to these technologies together as cookies.


Why We Use Cookies

We use cookies and similar technologies for the following purposes:

  • to operate our website, app, and account features
  • to keep sessions secure and help prevent fraud, abuse, and unauthorised access
  • to remember preferences and improve user experience
  • to understand how people use our website and product pages
  • to measure the effectiveness of campaigns and content
  • to support forms, demos, calendar bookings, and customer communications
  • to improve site performance, reliability, and product development

Types of Cookies We Use

Strictly Necessary Cookies

These cookies are required for our website and services to work. They may support security, authentication, load balancing, fraud prevention, form submissions, and account access. You cannot disable strictly necessary cookies through our website because the service may not function correctly without them.

Functional Cookies

Functional cookies help us remember choices you make, such as display preferences, region, or other settings. These cookies make the website more useful and reduce repeated configuration.

Analytics and Performance Cookies

Analytics cookies help us understand how visitors use our website, including which pages are visited, which content is useful, and whether pages are performing correctly. We use this information in aggregated and statistical ways to improve our website and services.

Advertising and Measurement Cookies

We may use advertising or measurement cookies to understand whether our marketing is effective and to measure visits from campaigns. These cookies may be set by us or by third-party platforms. They may help us avoid showing irrelevant advertising and understand which campaigns lead to enquiries, sign-ups, or bookings.

Security and Abuse-Prevention Cookies

We may use cookies and similar technologies to detect suspicious traffic, protect forms, reduce spam, and protect our systems, customers, and users.


Third-Party Tools

Some cookies and similar technologies may be placed by third-party providers that help us operate, secure, analyse, or improve our services. These providers may include analytics, advertising measurement, documentation, scheduling, customer support, infrastructure, and security providers.

Third-party providers may process information about your device, browser, IP address, pages visited, referral source, and interactions with our website. Their handling of information is also subject to their own privacy and cookie notices.

We take reasonable steps to configure third-party tools in a way that supports data minimisation, transparency, and security.


Cookies and Personal Information

Some information collected through cookies may be personal information under applicable privacy laws, particularly where it can identify you or be linked with other information.

Where cookie data is personal information, we handle it in accordance with our Privacy Policy. This may include information such as device identifiers, IP addresses, account-related activity, form submissions, call booking interactions, and website usage data.

We do not intentionally use cookies to collect sensitive information unless you have provided consent or another lawful basis applies.


Managing Cookies

You can manage cookies through your browser settings. Most browsers allow you to block, delete, or restrict cookies. Browser settings differ, so you should refer to your browser's help section for instructions.

If you block or delete cookies, some parts of our website or services may not work as intended. For example, account login, form submissions, scheduling, security checks, or preference settings may be affected.

You may also be able to manage some advertising and analytics preferences through third-party opt-out tools offered by relevant providers.


Do Not Track and Global Privacy Controls

Some browsers or devices may offer Do Not Track or global privacy control settings. At this stage, there is no single industry standard for responding to every such signal. We will continue to assess browser-based privacy signals as technical standards and legal requirements develop.


Changes to This Policy

We may update this Cookie Policy from time to time to reflect changes to our website, services, technology, legal obligations, or business practices. The latest version will be available on our website.


Contact Us

If you have any questions about this Cookie Policy or how Voxworks uses cookies and similar technologies, contact us at admin@voxworks.ai.