AI answering services for Australian tradies
You can’t answer the phone with your hands full. Voxworks answers every call, books jobs into ServiceM8, Simpro or AroFlo, triages emergencies and follows up quotes — 24/7.
For trades, a missed call is a job your competitor books. Voxworks answers instantly while you’re on site, captures the job and address, triages genuine emergencies, and chases your outstanding quotes — turning your phone into a job-winning machine instead of a voicemail box.
Pick your trade below. Each page handles the emergencies and job types specific to that work.
Explore trades answering services
Choose the option that matches how you take calls.
Electrician Answering Service
An electrician answering service for Australian sparkies. Voxworks answers every call, books jobs into…
Plumber Answering Service
A plumber answering service for Australian plumbers. Voxworks answers every call, books jobs into ServiceM8…
HVAC Answering Service
An HVAC answering service for Australian air conditioning and heating businesses. Voxworks answers every…
Roofing Answering Service
A roofing answering service for Australian roofers. Voxworks answers every call, triages storm-damage leaks…
Locksmith Answering Service
A locksmith answering service for Australian locksmiths. Voxworks answers every lockout call, captures…
Builder Answering Service
A builder answering service for Australian builders. Voxworks answers every call, qualifies renovation,…
Pest Control Answering Service
A pest control answering service for Australian operators. Voxworks answers every call, triages urgent…
Cleaning Company Answering Service
A cleaning company answering service for Australian cleaners. Voxworks answers every call, quotes and books…
Every missed call is a job your competitor booked
Tradies have the worst version of the answering problem: the people who do the work physically cannot pick up the phone while doing it. BIA/Kelsey puts the average value of a missed service-business call at $100–$200, and a tradie missing five calls a week at a $200 average job is leaving around $50,000 a year on the table. The fix isn't answering more — it's having every call answered for you.
From ringing phone to job card, hands-free
Voxworks answers in seconds, asks the questions you would — job type, address, urgency, access, photos by SMS where useful — and books the work into the job management software Australian tradies already run: ServiceM8, Simpro, AroFlo, Fergus, Jobber and Tradify. Genuine emergencies warm-transfer to you or your on-call tech with the details captured.
- Every call answered 24/7 — no voicemail, no engaged tone
- Job-ready details captured and logged as job cards
- Emergency triage with warm transfer to your on-call number
- Quote follow-up and maintenance-reminder campaigns for repeat work
After-hours is where the margin is
Emergency call-outs at night and on weekends carry the best rates — and they go to whoever answers, because a customer with a burst pipe or dead switchboard calls down the search results until someone picks up. Around 80% of callers won't leave a voicemail; they just dial the next number. A 24/7 AI receptionist means that next number is never needed.
What it costs a trade business
An office admin costs $45,000–$65,000 a year plus on-costs; live answering bureaus charge per call and only take messages. Voxworks starts at $49 a month with a 14-day free trial and no setup fee — it typically pays for itself with the first job it saves. Pick your trade below for the call scenarios specific to it.
FAQs
Trades answering FAQs
Yes. Voxworks creates job cards with caller details and notes in tools like ServiceM8, Simpro, AroFlo, Fergus, Jobber and Tradify, and keeps your schedule current after every call.
Voxworks triages urgency using the rules you set, then warm-transfers genuine emergencies to you or your on-call tech with the job details already captured. Everything else is booked or scheduled as a callback.
They'll hear a natural Australian voice with low latency — most callers don't pick it as AI. You control the greeting and how it identifies itself.
Traditional services charge $2–$3 a call. Voxworks is a flat subscription from $49 a month, answers 24/7, includes a 14-day free trial and has no setup fee.
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More solution categories
Voxworks AI answering across more industries and services.
Answering Services
Voxworks is an AI phone answering service that handles after-hours, overflow calls, using a virtual or digital receptionist. Voxworks answers in a natural Australian voice, qualifies intent, books calendars or routes calls to the right person.
Healthcare Answering Services
From GP clinics to allied health, dental, aged care and NDIS providers — Voxworks answers patient and family calls, books into your practice software, triages after-hours, and keeps patient data onshore.
Legal Answering Services
Prospective clients retain the first firm that answers well. Voxworks answers every call, runs new-client intake, qualifies the matter, flags urgency and books consults — confidentially and onshore.
Property Answering Services
Agents are out, property managers are buried, and strata calls come at all hours. Voxworks answers every call — enquiries, inspections, maintenance and building emergencies — and logs it into your platform.
Finance Answering Services
Finance leads are expensive and time-sensitive. Voxworks answers every call, pre-qualifies and intakes clients, logs claims, and books appointments — so your team works the deals that convert.