You can’t answer the phone with your hands full. Voxworks answers every call, books jobs into ServiceM8, Simpro or AroFlo, triages emergencies and follows up quotes — 24/7.
For trades, a missed call is a job your competitor books. Voxworks answers instantly while you’re on site, captures the job and address, triages genuine emergencies, and chases your outstanding quotes — turning your phone into a job-winning machine instead of a voicemail box.
Pick your trade below. Each page handles the emergencies and job types specific to that work.
Choose the option that matches how you take calls.
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Tradies have the worst version of the answering problem: the people who do the work physically cannot pick up the phone while doing it. BIA/Kelsey puts the average value of a missed service-business call at $100–$200, and a tradie missing five calls a week at a $200 average job is leaving around $50,000 a year on the table. The fix isn't answering more — it's having every call answered for you.
Voxworks answers in seconds, asks the questions you would — job type, address, urgency, access, photos by SMS where useful — and books the work into the job management software Australian tradies already run: ServiceM8, Simpro, AroFlo, Fergus, Jobber and Tradify, with Xero handling the paperwork. Genuine emergencies warm-transfer to you or your on-call tech with the details captured.
Emergency call-outs at night and on weekends carry the best rates — and they go to whoever answers, because a customer with a burst pipe or dead switchboard calls down the search results until someone picks up. Around 80% of callers won't leave a voicemail; they just dial the next number. A 24/7 AI receptionist means that next number is never needed.
An office admin costs $45,000–$65,000 a year plus on-costs; live answering bureaus charge per call and only take messages. Voxworks starts at $49 a month with a 14-day free trial and no setup fee — it typically pays for itself with the first job it saves. Pick your trade below for the call scenarios specific to it.
Yes. Voxworks creates job cards with caller details and notes in tools like ServiceM8, Simpro, AroFlo, Fergus, Jobber and Tradify, and keeps your schedule current after every call.
Voxworks triages urgency using the rules you set, then warm-transfers genuine emergencies to you or your on-call tech with the job details already captured. Everything else is booked or scheduled as a callback.
They'll hear a natural Australian voice with low latency — most callers don't pick it as AI. You control the greeting and how it identifies itself.
Traditional services charge $2–$3 a call. Voxworks is a flat subscription from $49 a month, answers 24/7, includes a 14-day free trial and has no setup fee.
See the core Voxworks features supporting the solution.
Voxworks AI answering across more industries and services.
Voxworks is an AI phone answering service that handles after-hours, overflow calls, using a virtual or digital receptionist. Voxworks answers in a natural Australian voice, qualifies intent, books calendars or routes calls to the right person.
From GP clinics to allied health, dental, aged care and NDIS providers — Voxworks answers patient and family calls, books into your practice software, triages after-hours, and keeps patient data onshore.
Prospective clients retain the first firm that answers well. Voxworks answers every call, runs new-client intake, qualifies the matter, flags urgency and books consults — confidentially and onshore.
Agents are out, property managers are buried, and strata calls come at all hours. Voxworks answers every call — enquiries, inspections, maintenance and building emergencies — and logs it into your platform.
Finance leads are expensive and time-sensitive. Voxworks answers every call, pre-qualifies and intakes clients, logs claims, and books appointments — so your team works the deals that convert.
