Builders lose high-value project enquiries to voicemail while they’re on site or in meetings. Voxworks answers every call, qualifies renovation, extension and new-build leads, books site meetings, and handles subbie and supplier calls — 24/7.

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Voxworks qualifies the projects worth pursuing and keeps the site running.
Project leads, clients, subbies and suppliers all reach you, even when you’re on site.
Captures project type, scope, budget and timeframe so you chase the jobs worth quoting.
Schedules quote and site consultations into your calendar without phone tag.
Takes and routes calls from subcontractors and suppliers and logs the details.
Chases outstanding quotes and tenders so big-ticket jobs don’t go cold.
Every enquiry comes back as a structured summary, ready to quote.
Our Australia-optimised voice engine and local hosting keep latency to a minimum, so callers get natural, flowing conversation — not a robotic phone tree.
Listen to Voxworks take a renovation enquiry, qualify scope and budget, and book a site meeting.
Call the line and make a project enquiry — hear how it qualifies and books a meeting.

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Create job cards with caller details and notes, and keep your schedule and customer records current after every call.
ServiceM8
Job Management
Simpro
Job Management
AroFlo
Job Management
Fergus
Job Management
Jobber
Job Management
Tradify
Job Management
Xero
Accounting
Google Calendar
Scheduling
Zapier
Automation
Voxworks Automations are able to extract and transform data for use by the Voice Agent in a live call and repopulate your systems with the results. The platform offers custom secure webhook endpoints for sending automated triggers and data into the Voice Agent.
What a builder answering service typically delivers:
Calls Answered
Project Leads
Quote Conversion
Cover
Indicative; varies by business and project mix.
Voxworks is designed to help your business stay compliant with Australia's broad regulatory regime as applies to AI calling.

Consent-first outbound, opt-out lists, auto DNCR screening, caller ID controls.
Call scripts auto-reviewed for telemarketing compliance and Australian Consumer Law.

Call recordings and transcripts stored on Australian servers.
AI calling is 100% orchestrated within Australia.
Voxworks aligns with ISO27001 information security management standard.
A renovation or extension enquiry can be worth more than some trades turn over in a year, yet it usually rings while you're on site, mid-pour or stuck in a council meeting. Voxworks is an AI builder answering service that answers every call, qualifies scope, budget and timeframe, books site meetings into your calendar, and fields the steady churn of subbie and supplier calls — so the one enquiry that matters this month never becomes a voicemail nobody leaves.
Forbes-cited research shows around 80% of callers won't leave a voicemail, and Keap-cited data finds 85% of callers who can't get through never call back. For most businesses that's slow erosion; for a builder it can be a single catastrophic miss, because one renovation enquiry can carry a contract value north of $100,000.
Site hours make it worse. Builders are hardest to reach exactly when homeowners ring — during the working day — and a homeowner shortlisting three builders rarely waits for a call-back before booking the first site visit with whoever answered.
Voxworks runs a proper qualification: project type, address, scope, budget range and intended start date. Strong leads get a site meeting booked straight into your calendar with an SMS confirmation; tyre-kickers are captured politely without costing you an evening of call-backs. Subbies and suppliers are routed or logged so site coordination doesn't hinge on you downing tools.
Yes. Voxworks captures the project type (renovation, extension, new build), scope, budget and timeframe, so you can prioritise the jobs worth quoting instead of chasing every call equally.
Yes. It books quote and site consultations directly into your calendar, and can follow up to confirm them, so your pipeline of meetings stays full without phone tag.
Yes. It takes and routes calls from subbies and suppliers, captures the details and logs them, so site coordination doesn’t depend on you answering mid-task.
Yes. Voxworks creates leads and jobs in ServiceM8, Simpro, AroFlo and similar, with a structured summary of each enquiry.
Yes. You define what qualifies — minimum budget, project types you take on, suburbs you cover — and Voxworks asks the questions in a natural way. Enquiries that meet the bar get a site meeting offered on the spot; the rest are captured politely and logged, so you spend your evenings quoting real projects instead of returning every call.
They get answered. Homeowners often research builders at night and ring when they’ve worked up the nerve, so Voxworks answers around the clock, qualifies the project and books a site meeting into your calendar for a time you actually have. You start the day with a qualified lead summary, not a missed-call notification.
Yes. Set your rules and Voxworks warm-transfers genuinely urgent calls — a subbie blocked on a decision, a delivery problem holding up the pour — straight to your mobile with a quick summary first. Everything else is logged and routed so it’s waiting for you at smoko rather than interrupting it.
It can. Voxworks runs outbound follow-up calls on submitted quotes and tenders, answers outstanding questions and keeps long sales cycles moving. Building quotes can sit with a homeowner for weeks; a well-timed, polite follow-up is often what separates the builder who wins from the one who assumed silence meant no.
Considerably. An office admin costs $45,000–$65,000 a year before super and on-costs; Voxworks plans are $49 to $999 a month with a 14-day free trial and no setup fee. For a builder who mainly needs enquiries qualified, meetings booked and calls routed, that’s the difference between a wage and a phone bill.
Yes. Voxworks can text the caller during the conversation asking for photos of the space, the existing structure or their plans. Seeing the job before the first site meeting means you arrive informed, qualify harder, and avoid driving across town for a project that was never going to proceed.
Voxworks can warm-transfer the caller to your team in real time, passing across a short summary so whoever picks up has full context. If nobody is available, it takes a message and books a callback.
Yes. Voxworks runs on Australian-hosted infrastructure, so customer and call data stays onshore. Calls are recorded with appropriate consent and we operate in line with the Privacy Act, the SPAM Act and the Do Not Call Register rules.
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A message bureau at $2–$3 per call ($135–$600 a month) buys you message-taking, not lead qualification. An office admin is $45,000–$65,000 a year plus on-costs. Voxworks runs from $49 a month with a 14-day free trial and no setup fee — competitors typically charge $1,500–$2,000 to get started — which means a single booked site meeting that turns into a contract repays years of subscription in one hit.
Homeowners making the biggest spending decision of their lives judge a builder from the first hello. Voxworks answers in a natural Australian voice, keeps every call on Australian-hosted infrastructure, and is built to operate within the Privacy Act, the Spam Act and Do Not Call Register requirements. It answers concurrent calls without breaking stride — so a supplier chasing a delivery never blocks the line a future client is calling on — and hands callers to your team live whenever your rules require it.