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Australian AI Voice Infrastructure

ISO 27001 CertifiedNVIDIA Inception Program

© Copyright 2026 Voxworks® (ABN 14 691 875 153). All Rights Reserved.

Solutions

  • Virtual Receptionist
  • AI Voicemail
  • Answering Services
  • AI Cold Calling

Industries

  • Real Estate
  • Property Management
  • Car Dealerships
  • Trades
  • Medical
  • Dental
  • Legal
  • Insurance
  • Financial Services

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  • Our Technology
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  • 2026 State of AI Voice
  • ROI Calculator
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Cleaning Answering

Win the booking while your crews are on the job.

Your cleaners can’t answer the phone mid-job, and quote enquiries go cold fast. Voxworks answers every call, quotes and books one-off and recurring cleans, handles bond and end-of-lease jobs, and locks in recurring contracts — 24/7.

  • An answering service for domestic, commercial, end-of-lease and specialist cleaners."Quote calls get answered while our teams are cleaning."
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Data Sovereignty

AustralianDataSovereignty

Low Latency

Ultra-LowLatency

Australian Voices

DiverseAustralianAccents

Australian Owned

100%AustralianOwned & Built

Voxworks

Bookings and quotes, handled while you clean.

Voxworks turns enquiries into booked cleans without pulling a crew off the job.

Answers Every Enquiry

Every quote call and booking enquiry is answered instantly, even when crews are mid-clean.

Quotes Jobs

Captures property size, type and scope and gives your standard pricing or books a quote.

Books Recurring Contracts

Sets up weekly, fortnightly and commercial recurring cleans — the high-value, sticky work.

Handles Bond & End-of-Lease

Captures move-out dates and agent requirements for time-critical bond cleans.

Books Into Your System

Creates jobs with address, scope and schedule in your job management software.

After-Hours Cover

Captures evening and weekend enquiries when people book their cleans.

Why Voxworks Outperforms

Calls feel human.

Our Australia-optimised voice engine and local hosting keep latency to a minimum, so callers get natural, flowing conversation — not a robotic phone tree.

Seamless handoffs.

The moment a caller needs a person, Voxworks warm-transfers to your team or books straight into your calendar — with full context attached.

Follows the script.

Our agentic framework runs under the hood on every call, keeping conversations on track and inside the guardrails you set.

Full intel capture.

Every call produces a structured summary with transcript and tags, ready to sync into your CRM, calendar and task list.

Voxworks Voice Engine↗
Sydney
Text
HTTP / Webhooks
Audio Out
Contact
I/O Channels
Gateway
STT
LLM
TTS
Custom
Business
Logic
Calendar
CRM
Experience the Voice Quality

Hear Voxworks Quote a Clean

Listen to Voxworks quote a one-off clean, set up a recurring contract and handle a bond-clean enquiry.

Call the line and request a clean — hear how it quotes and books.

Voxworks cleaning company answering service

Click to start a live demo call

Integrations

Voxworks books straight into the job management software tradies run on

Create job cards with caller details and notes, and keep your schedule and customer records current after every call.

ServiceM8

ServiceM8

Job Management

Simpro

Simpro

Job Management

AroFlo

AroFlo

Job Management

Fergus

Fergus

Job Management

Jobber

Jobber

Job Management

Tradify

Tradify

Job Management

Xero

Xero

Accounting

Google Calendar

Google Calendar

Scheduling

Zapier

Zapier

Automation

Voxworks Automations are able to extract and transform data for use by the Voice Agent in a live call and repopulate your systems with the results. The platform offers custom secure webhook endpoints for sending automated triggers and data into the Voice Agent.

A cold quote call is a lost contract.

What a cleaning answering service typically delivers:

100%

Enquiries Answered

More

Recurring Contracts

Higher

Quote Conversion

24/7

Cover

Indicative; varies by business and call volume.

Compliance & data sovereignty

Voxworks is designed to help your business stay compliant with Australia's broad regulatory regime as applies to AI calling.

Do Not Call Register

ACMA Compliant

Consent-first outbound, opt-out lists, auto DNCR screening, caller ID controls.

Call scripts auto-reviewed for telemarketing compliance and Australian Consumer Law.

Australia

Data Residency

Call recordings and transcripts stored on Australian servers.

AI calling is 100% orchestrated within Australia.

Information Security

Voxworks aligns with ISO27001 information security management standard.

A cleaning company answering service that wins the contract before callers ring around

Cleaning work is bought on responsiveness: the office manager comparing three commercial quotes, the tenant with a bond clean due Friday, the support coordinator working through a list of NDIS providers. Voxworks is an AI cleaning company answering service that answers each of those calls instantly, captures the property and scope, gives your standard pricing or books a walkthrough, and schedules one-off and recurring cleans into your job system while your crews stay on site.

Every unanswered enquiry is a contract you never see

BIA/Kelsey found that 62% of calls to small businesses ring out unanswered, and 78% of buyers go with the first business to respond. In cleaning, where a weekly commercial contract can be worth tens of thousands of dollars over its life, those two figures compound: the enquiry you miss isn't one job, it's every clean that contract would have included.

BIA/Kelsey also values the average missed service-business call at $100–$200 — a fair proxy for a one-off domestic clean, but a serious underestimate for end-of-lease work, NDIS service agreements and commercial tenders, where a single answered call can anchor years of revenue.

How an enquiry becomes a booked clean

Voxworks captures the property type, size, condition and the scope the caller actually wants, then either quotes from your price list or books an inspection. Recurring work is set up on a schedule in the same call; time-critical cleans are flagged against their deadline so nothing slips.

  • Bond and end-of-lease cleans booked against the move-out date, with real estate agent requirements noted
  • Weekly and fortnightly recurring contracts — domestic and commercial — set up and scheduled in a single call
  • NDIS cleaning enquiries and commercial tender requests captured in full and routed to you to price

Cleaning Company Answering Service FAQs

Yes. Voxworks captures the property type, size and scope and either gives your standard pricing or books a quote inspection — so enquiries don’t go cold while your crews are on the job.

Yes — and these are the sticky, high-value jobs. Voxworks books weekly, fortnightly and commercial recurring cleans and schedules them in your system.

Yes. It captures move-out dates and any real estate agent requirements so time-critical bond cleans are booked and prioritised correctly.

Yes. Voxworks creates jobs in ServiceM8, Simpro, AroFlo and similar with the address, scope and schedule.

Yes. When a facilities manager or office calls about a commercial contract, Voxworks captures the site, size, frequency and any tender deadline, then routes the enquiry to you to price properly. The caller gets a professional first impression of your company instead of voicemail — which matters when they’re assessing three cleaners at once.

It will. Voxworks makes outbound follow-up calls on quotes that haven’t been accepted, answers lingering questions and books the clean when the customer’s ready. Quote enquiries in cleaning go cold within days, so a friendly chase often converts work that would otherwise have drifted to whoever rang back first.

Yes — the Starter plan is $49 a month with 60 minutes of calls included, and plans step up to $149, $349 and $999 as you grow. There’s no setup fee and a 14-day free trial, so a solo cleaner can have professional phone cover for less than the price of one small one-off clean.

Yes. Voxworks captures the participant or support coordinator’s details, the services needed and the schedule, and routes anything involving service agreements to you. Calls are handled on Australian-hosted infrastructure in line with the Privacy Act, which matters when you’re dealing with participants’ personal information.

Setup takes about an afternoon: load your pricing, service list and the questions you want asked, connect your job software and divert your number. There’s no setup fee — some competitors charge $1,500–$2,000 before they answer a single call — so you can be quoting cleans by tomorrow.

Yes. Each call returns a written summary plus a full transcript, so you can confirm the scope, price and schedule the caller agreed to before sending a crew. If a customer later disputes what was included in their clean, the record is there in black and white.

Voxworks can warm-transfer the caller to your team in real time, passing across a short summary so whoever picks up has full context. If nobody is available, it takes a message and books a callback.

Yes. Voxworks runs on Australian-hosted infrastructure, so customer and call data stays onshore. Calls are recorded with appropriate consent and we operate in line with the Privacy Act, the SPAM Act and the Do Not Call Register rules.

Latest Insights

More on AI calling for Australian service businesses.

Speed to Lead: 10x Faster Response with AI Calling

Speed to Lead: 10x Faster Response with AI Calling

Quote Follow-Ups: Using AI to Close More Jobs

Quote Follow-Ups: Using AI to Close More Jobs

After-Hours Answering Service: What It Costs to Miss Calls

After-Hours Answering Service: What It Costs to Miss Calls

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Voxworks dashboard showing cleaning bookings

Turn every enquiry into a booked clean

  1. 1.Connect your job system (ServiceM8, Simpro, AroFlo)
  2. 2.Set your pricing, scope and recurring-contract rules
  3. 3.Divert your line and let Voxworks quote and book while you clean
  • Sent quotes followed up with outbound calls and reminder campaigns so warm enquiries don't go quiet
  • What a cleaning answering service costs

    A human bureau at $2–$3 a call lands between $135 and $600 a month and hands you a message slip, not a scheduled clean. An office admin costs $45,000–$65,000 a year plus super and on-costs. Voxworks starts at $49 a month with a 14-day free trial and no setup fee — rivals routinely charge $1,500–$2,000 just to onboard — and a single recurring contract it saves can fund the subscription for years.

    Local voices, local hosting, local compliance

    Callers hear a natural Australian voice that pronounces their suburb correctly and understands what a bond clean is. Calls are handled on Australian-hosted infrastructure, with the platform designed to align with the Privacy Act, the Spam Act and the Do Not Call Register — which matters when you're handling NDIS participants' details. Concurrent answering means the Monday-morning rush of enquiries all get picked up at once, and anyone who needs a person is transferred to you live.