Wasps, rodents, termites — answered the moment they call.

Yes. Voxworks captures the pest type, property and severity, prioritises urgent jobs (wasps, rodents, bed bugs, active termites) and books them fast, while quoting and scheduling routine work normally.

Yes. Pre-purchase termite inspections are tied to settlement dates — Voxworks captures the settlement date and books the inspection in time, so you don’t lose these high-value, deadline-driven jobs.

Yes — and these are the recurring revenue. Voxworks books quarterly and annual treatment plans and commercial contracts, and can run reminder calls when treatments are due.

Yes. Voxworks creates jobs in ServiceM8, Simpro, AroFlo and similar with the pest type, property and schedule.

Yes. Spring swarmers send every worried homeowner to the phone in the same fortnight, and Voxworks answers all of them at once — concurrent calls are built in, and pricing stays flat ($49 to $999 a month) rather than climbing per call the way a bureau’s does. Your busiest season stops being your leakiest.

It answers from a knowledge base you approve — your standard guidance on preparation, how long to stay off treated areas, and what to expect around children and pets. Anything outside the approved answers is routed to you rather than guessed, so callers get reassurance and you stay in control of the advice given in your name.

Yes. Voxworks texts the caller mid-call asking for a photo — the insect on the windowsill, the droppings in the pantry, the mud tubes on the stumps. You identify the pest and scope the treatment before anyone drives out, and the caller feels looked after from the first phone call.

Yes. Agent and landlord calls are recognised and handled with the details they care about — the property, the vacate date and where to send the invoice and treatment record. Routine end-of-lease treatments are booked straight into your schedule, and the agency’s details are logged so repeat work from that office keeps flowing.

Voxworks starts at $49 a month for the Starter plan with 60 minutes included, with larger plans at $149, $349 and $999. There’s a 14-day free trial and no setup fee, against the $1,500–$2,000 onboarding some platforms charge. One booked termite inspection typically covers several months of the subscription.

Most don’t notice — Voxworks speaks in a natural Australian voice and gets straight to sorting their problem, which is what someone staring at a wasp nest actually wants. If asked, it identifies itself honestly as your AI assistant and keeps booking the job. Callers judge you on whether the phone got answered and the treatment got booked.

Voxworks can warm-transfer the caller to your team in real time, passing across a short summary so whoever picks up has full context. If nobody is available, it takes a message and books a callback.

Yes. Voxworks runs on Australian-hosted infrastructure, so customer and call data stays onshore. Calls are recorded with appropriate consent and we operate in line with the Privacy Act, the SPAM Act and the Do Not Call Register rules.