Voxworks + Google Calendar
Book appointments into Google Calendar while the caller is still on the line.
- Category
- Calendars & booking
- Connects with
- Google sign-in (OAuth)
- Works
- During calls
- Setup
- Self-serve
What Voxworks does with Google Calendar
Connect a Google account and your voice agent reads free/busy across its calendars, offers open times in conversation and books the slot the caller picks. Bookings go into a dedicated Voxworks calendar in that account, so your existing calendars are never edited.
Live availability
Reads free/busy across the connected account’s calendars and only offers open times, up to 8 weeks ahead.
Books during the call
Creates the event as soon as the caller confirms a time, with the caller added as an attendee.
SMS confirmation
Optionally texts the caller a confirmation of the booked time.
Ready for follow-up
The booked time and booking ID are saved with the call, so post-call automations can use them.
How it sounds
A booking on a real call
The caller never leaves the conversation. Voxworks checks Google Calendar, books the slot and confirms it before they hang up.
- CallerHave you got anything Thursday morning?
- Voice agentI have 9:30 or 11:00 on Thursday. Which suits you?
- Caller9:30, thanks.
- Google CalendarEvent created in the Voxworks calendar, caller added as an attendee.
- Voice agentYou’re booked for 9:30 on Thursday. I’ll text you a confirmation.
Setup
Connect Google Calendar in 3 steps
- 01
In Voxworks, open Admin → Integrations and click Connect on the Google Calendar card.
- 02
Click Authorize, choose your Google account and approve the requested access.
- 03
In the script editor, add the Book Calendar Appointment tool to a step and choose how many weeks ahead to offer.
Good to know
- Voxworks creates a calendar called “Voxworks - your team name” and books into it. It can see when you’re busy on your other calendars but can’t read or edit their events.
- Each team has one Google Calendar connection, shared by all team members.
Documentation
FAQs
Frequently asked questions
No. It reads free/busy only, so it knows when you’re unavailable but not what the events are. It only writes to the calendar it creates for your team.
Yes. The booking tool can send an SMS confirmation with the booked time, and you can customise the message.
Calls stop booking until you reconnect. The Voxworks calendar and its events stay in your Google account. Reconnecting later creates a new Voxworks calendar.
Related integrations
Microsoft Bookings
Book into Microsoft Bookings during calls, with staff assigned automatically.
Calendly
Offer and book Calendly times in conversation, no link required.
Cal.com
Book Cal.com event types during the call.
With our team
Need a system we don’t list?
Our team scopes custom integrations with you, from practice management systems to in-house CRMs, and builds them into your voice agents.
On your own
Start building today
Self-serve integrations are documented step by step, and the REST API and webhooks cover everything else. Try it free for 14 days.