How often does Agentbox data sync?

After the initial import, a sync runs every night to pick up new and changed listings, staff and contacts.

Can call results go back into Agentbox?

Yes, as a note on the contact recording the call outcome. The Voxworks team sets this up with you.

Voxworks + Agentbox

Call from your Agentbox database, kept in sync every night.

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Category: CRM
Connects with: API key + Client ID
Works: Before calls · After calls
Setup: Self-serve

What Voxworks does with Agentbox

Connect Agentbox and choose which listings, staff and contacts to import. Voxworks keeps them current with a daily sync and turns contacts into callable records for your lists and batches. Call outcomes can be logged back to Agentbox as contact notes.

Filtered import

Choose which listings, staff and contacts to bring in and preview the counts before importing.

Daily sync

Changes in Agentbox flow into Voxworks every night, so your call lists stay current.

Lists and batches

Build call lists from your Agentbox data and call them in batches.

Call notes back to Agentbox

Log each call outcome (connected, left voicemail or no answer) as a note on the Agentbox contact.

Setup

Connect Agentbox in 3 steps

01
Open Admin → Integrations, click Connect on Agentbox and enter your API key and Client ID.
02
On the Agentbox page, choose what to import, preview the counts and run the initial import.
03
Turn on Also sync to contacts, then build lists and batches from your Agentbox data.

Good to know

Logging call notes back to Agentbox is set up with the Voxworks team.
Contacts are matched on phone number, so existing Voxworks contacts aren’t duplicated.

Documentation

Connecting Agentbox

FAQs

Frequently asked questions

After the initial import, a sync runs every night to pick up new and changed listings, staff and contacts.
Yes, as a note on the contact recording the call outcome. The Voxworks team sets this up with you.